Facilitators agreement

The purpose of this agreement is to establish the standards of conduct, responsibilities, ethical principles and professional duties applicable to tutors, facilitators and other academic personnel who provide services for EDUGUIDERS, seeking to guarantee a safe, respectful educational environment and academic excellence.

The provisions contained in this document will be mandatory for all facilitators, regardless of the type of contract, whether employment, for the provision of services, for fees or any other form of connection with EDUGUIDERS.

This document complements the employment or service provision contract that, where applicable, the facilitator signs with EDUGUIDERS and regulates the ethical, disciplinary, academic and institutional aspects related to the exercise of their functions.

The facilitator will perform his or her duties with responsibility, impartiality, respect, honesty, diligence and dedication to service, always seeking the academic development of the students and a good institutional image.

During the exercise of his duties, the facilitator will act as an academic representative of EDUGUIDERS, maintaining conduct compatible with institutional values ​​inside and outside the classroom when participating in academic, institutional or representative activities, preserving at all times the trust placed by the students and the institution.

The facilitator must provide respectful, objective and equal treatment to all students, avoiding any form of favoritism, discrimination or preferential treatment.

The facilitator's responsibilities are:

1. Teach content corresponding to the assigned program.
2. Attend classes punctually.
3. Prepare each session in advance.
4. Maintain communication with the Academic Directorate.
5. Objectively evaluate students.
6. Maintain an environment conducive to learning.
7. Comply with the academic and administrative policies established by EDUGUIDERS.

All information related to the academic performance, personal data or particular situations of the students will be confidential and may only be used for institutional purposes, even after their relationship with EDUGUIDERS has ended.

The relationship between facilitators and students must be maintained on a strictly academic, professional and respectful level throughout the student's stay at EDUGUIDERS.

It is expressly prohibited for any facilitator to initiate, maintain or encourage romantic, emotional, intimate or sexual relationships with students enrolled or participating in any program, course, counseling or academic activity organized by EDUGUIDERS.

Likewise, any conduct aimed at establishing links of emotional dependence, insinuations of a personal nature, privileged treatment or any action that compromises the objectivity of the teacher-student relationship is prohibited.

Failure to comply with this provision will constitute a very serious offense and will entitle EDUGUIDERS to immediately terminate the contractual or professional relationship of the facilitator, without prejudice to any legal actions that may apply.

Notwithstanding the above, when there is a romantic relationship prior to the student's entry into EDUGUIDERS, the facilitator must immediately communicate this circumstance to the Academic Directorate, so that it can adopt the necessary measures to avoid conflicts of interest and guarantee the impartiality of the training process.

The facilitator must promptly report any personal, family, economic or professional situation that may compromise his or her impartiality or generate conflicts of interest in the exercise of his or her duties.

The student lists, databases, methodologies, academic materials, business strategies and any internal information belong exclusively to EDUGUIDERS.

The facilitator may not use the information obtained during their relationship with EDUGUIDERS to recruit students, promote particular courses, offer similar educational services or develop activities that compete directly or indirectly with the institution, during the term of the relationship and up to one (1) year after its termination, without express authorization from EDUGUIDERS.

The facilitator may not receive, manage or request directly from students payments, deposits, transfers, gifts of economic value or any other consideration related to the academic services offered by EDUGUIDERS, unless expressly authorized in writing by the Management.

Any payment corresponding to courses, advice, registration or institutional services must be made exclusively through the official channels established by EDUGUIDERS.

Failure to comply with this provision will constitute a serious or very serious offense, depending on the nature of the facts and the damage caused to the institution.

All material developed by EDUGUIDERS for its academic programs must be used exclusively within the framework authorized by the institution.

The facilitator will contribute to strengthening the image of EDUGUIDERS through respectful behavior and in accordance with institutional principles.

The facilitator must use the communication channels authorized by EDUGUIDERS for all interactions related to academic activities, maintaining at all times a professional, respectful language in accordance with institutional values.

The instant messaging groups, virtual platforms and other means of communication created by EDUGUIDERS will have exclusively academic and institutional use, and it is prohibited to use them for personal, commercial or purposes unrelated to the activities of the institution.

Likewise, the facilitator may make publications related to EDUGUIDERS as long as they do not disclose confidential information, affect the institutional reputation, generate confusion regarding official communications or act on behalf of the institution without express authorization from the Management.

Minor offenses will be considered those behaviors that minorly affect the normal development of academic activities.

They constitute serious offenses, among others:

1. Repeated non-compliance with schedules.
2. Disrespectful treatment towards students or colleagues.
3. Failure to comply with academic instructions.
4. Unauthorized disclosure of institutional information.

They constitute very serious faults:

1. Prohibited relationships with students.
2. Harassment or harassment.
3. Physical or verbal aggression.
4. Academic fraud.
5. Disclosure of confidential information.
6. Appropriation or improper use of institutional materials.
7. Recruitment of students for personal benefit.
8. Conduct that seriously affects the reputation of EDUGUIDERS.

Depending on the seriousness of the conduct, EDUGUIDERS may apply verbal or written warnings, suspension of duties or termination of the employment or contractual relationship, after assessing the seriousness of the facts and guaranteeing the facilitator the opportunity to present the explanations he deems relevant.

However, when the conduct constitutes a very serious offense that compromises the safety, integrity of the students, institutional trust or the image of EDUGUIDERS, the institution may order the immediate termination of the relationship, without prejudice to any civil, criminal or disciplinary actions that may apply.

The interpretation of this agreement will correspond to the Management of EDUGUIDERS, always seeking an objective, reasonable and compatible application with current regulations.

EDUGUIDERS may update this document when necessary to strengthen its academic policies or adapt them to legal or institutional changes.

By signing this document, the facilitator declares that he or she has read, understood and fully accepted the provisions contained herein, committing to comply with them throughout his or her relationship with EDUGUIDERS.